great.
Lets fix that wagon!
<FORM METHOD="POST"
ACTION="https://fastsupport.gotoassist.com/servlet/download/customerDownload"
name="ssid">Name Support Key
What is this?
Jace will give you a support key to enter in the box above.
Click “Continue” and then click “Download Application” on the next page.
Run the file you just downloaded to get Jace connected.